Retail store manager CV example (UK)

A complete CV for a fictional retail store manager, on A4 in the Compact template, with notes on why it works.

Kerry Donnelly

Retail store manager

kerry.donnelly@example.com
07700 900631
Glasgow

Profile

Store manager with fourteen years in high street fashion and homeware, currently running a £6.5 million store with a team of 42. Strong on staff development, stock control and turning round underperforming stores. Looking for a flagship or multi-site role in Scotland.

Work experience

Store Manager, Thistle & Pine Home

Glasgow | Mar 2021 – Present

Grew annual sales from £5.4 million to £6.5 million over 3 years, finishing 4% ahead of a flat region in 2024
Cut shrinkage from 2.1% to 1.2% of sales by redesigning stockroom controls and till-point checks
Reduced staff turnover from 48% to 27% by introducing structured inductions and monthly one-to-ones for 42 colleagues
Achieved 96% and 98% in the last two company health and safety audits, the highest scores in a region of 14 stores
Developed 3 supervisors into assistant manager roles across the region

Assistant Store Manager, Thistle & Pine Home

Edinburgh | Jun 2018 – Feb 2021

Ran the store in the manager's absence, covering around 2 days a week in a £4 million store with 30 staff
Led the Christmas recruitment and rota planning for 18 seasonal colleagues each year
Raised click-and-collect order accuracy from 91% to 99% by setting up a dedicated collection point and checklist

Department Supervisor, Clydesdale Fashion Ltd

Glasgow | Aug 2014 – May 2018

Supervised a womenswear department of 9 with sales of £1.1 million a year
Improved full-price sell-through by 6 percentage points by reworking weekly visual merchandising with the area team

Sales Assistant, Clydesdale Fashion Ltd

Glasgow | Sep 2012 – Jul 2014

Topped the store's monthly store card sign-up chart 7 times in 2 years

Education

HNC Retail Management, Kelvinside College

Glasgow | 2012 – 2014

Highers: English, Business Management, Maths, Brackenhill Academy

Paisley | 2012

Skills

Commercial: Sales and margin analysis, KPI reporting, stock control, loss prevention, visual merchandising
People: Recruitment, rota planning, coaching, absence and disciplinary management
Systems: EPOS, workforce scheduling software, Excel

Certifications

IOSH Managing Safely, Institution of Occupational Safety and Health, 2022

The same CV as plain text (what you'd paste into a job portal)

KERRY DONNELLY
Retail store manager
kerry.donnelly@example.com | 07700 900631 | Glasgow

PROFILE
Store manager with fourteen years in high street fashion and homeware, currently running a £6.5 million store with a team of 42. Strong on staff development, stock control and turning round underperforming stores. Looking for a flagship or multi-site role in Scotland.

WORK EXPERIENCE
Store Manager, Thistle & Pine Home
Glasgow | Mar 2021 – Present
- Grew annual sales from £5.4 million to £6.5 million over 3 years, finishing 4% ahead of a flat region in 2024
- Cut shrinkage from 2.1% to 1.2% of sales by redesigning stockroom controls and till-point checks
- Reduced staff turnover from 48% to 27% by introducing structured inductions and monthly one-to-ones for 42 colleagues
- Achieved 96% and 98% in the last two company health and safety audits, the highest scores in a region of 14 stores
- Developed 3 supervisors into assistant manager roles across the region

Assistant Store Manager, Thistle & Pine Home
Edinburgh | Jun 2018 – Feb 2021
- Ran the store in the manager's absence, covering around 2 days a week in a £4 million store with 30 staff
- Led the Christmas recruitment and rota planning for 18 seasonal colleagues each year
- Raised click-and-collect order accuracy from 91% to 99% by setting up a dedicated collection point and checklist

Department Supervisor, Clydesdale Fashion Ltd
Glasgow | Aug 2014 – May 2018
- Supervised a womenswear department of 9 with sales of £1.1 million a year
- Improved full-price sell-through by 6 percentage points by reworking weekly visual merchandising with the area team

Sales Assistant, Clydesdale Fashion Ltd
Glasgow | Sep 2012 – Jul 2014
- Topped the store's monthly store card sign-up chart 7 times in 2 years

EDUCATION
HNC Retail Management, Kelvinside College
Glasgow | 2012 – 2014

Highers: English, Business Management, Maths, Brackenhill Academy
Paisley | 2012

SKILLS
Commercial: Sales and margin analysis, KPI reporting, stock control, loss prevention, visual merchandising
People: Recruitment, rota planning, coaching, absence and disciplinary management
Systems: EPOS, workforce scheduling software, Excel

CERTIFICATIONS
IOSH Managing Safely, Institution of Occupational Safety and Health, 2022

Why this works

Area managers read retail CVs for four things: sales against target, shrinkage, staff turnover and audit or compliance scores. Every role here gives at least two of them, with the store’s size so the numbers have context.
Promotions inside one company are shown as separate roles with their own dates. That makes Kerry’s progression from supervisor to store manager obvious, rather than burying it in a single long entry.
Figures are framed against a baseline or target, such as “4% ahead of a flat region”. A bare sales figure means little without knowing whether the store was growing anyway.
The profile mentions the store format and team size Kerry wants to manage next. That helps a recruiter match the CV to the right vacancy instead of guessing.
The Compact template fits a long retail career onto a single A4 page, which suits a sector where most hiring managers want a quick read. A second page would also be acceptable for a UK CV.

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Kerry Donnelly is a fictional person. Every employer, school, number and contact detail on this CV is invented.